RFXCOM cannot be used? stays in boot load mode? [Solved]

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BigAlbert
Posts: 2
Joined: Tuesday 02 October 2018 21:51
Target OS: Raspberry Pi
Domoticz version: 4.9700
Contact:

RFXCOM cannot be used? stays in boot load mode? [Solved]

Post by BigAlbert » Tuesday 02 October 2018 22:39

Version: 4.9700
Platform: Raspberry Pi
Plugin/Hardware: RFXCCOM RFXtrx433XL

Description:
I am new at the Domoticz and have the Z-Wave Plus stuff installed without any issue.
But I just bought a RFXCOM RFXtrx433XL so I can control my KAKU devices.

When the RFXCOM is inserted into the USB port of the Pi, it is recognized as ttyUSB1.
I can add the hardware in Domoticz:

Code: Select all

			RFXCOM - RFXtrx433 USB 433.92MHz
7	RFXCOM	Yes   Transceiver				/dev/ttyUSB1	Disabled
			Version: 27 Set Mode	
But when I try to update the firmware I get an error before it starts the updating:
(In the Get Bootloader version part)

Code: Select all

Problem updating firmware
RFXCOM: bootloader reset..
I notice that the RFXCOM has a red led burning, it does not go out, which indicates that it is in Boot load mode (what ever that may be :?: )
It does this all the time, from the moment it is inserted to the USB port until it is removed from the USB port.

Can anyone tell me what I can do to fix this? Or is it a DOA RFXCOM?

I tried connecting it to a Windows 10 laptop. In this case the red led is on the entire time as well.
Using the RFXManager I can 'see' the device, but thats it.
The RFXFlash tool doesn't see the device, so I cannot update the firmware from here as well.

TIA,
Albert
Last edited by BigAlbert on Wednesday 03 October 2018 18:28, edited 1 time in total.

b_weijenberg
Posts: 704
Joined: Friday 12 July 2013 18:13
Target OS: -
Domoticz version:
Location: Netherlands
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Re: RFXCOM cannot be used? stays in boot load mode? Please help!

Post by b_weijenberg » Tuesday 02 October 2018 23:06

I suppose the RFXtrx was operating and the update was not correct finished or the wrong firmware was selected.
Please contact support rfxcom.com for the procedure how to recover the RFXtrx.
RFXtrx433, RFXtrx433E, RFXtrx433XL

BigAlbert
Posts: 2
Joined: Tuesday 02 October 2018 21:51
Target OS: Raspberry Pi
Domoticz version: 4.9700
Contact:

Re: RFXCOM cannot be used? stays in boot load mode? Please help!

Post by BigAlbert » Wednesday 03 October 2018 18:23

Thanks to the guys at RFXCOM everything now works as expected.

The problem was that I flashed the RFXtrx433E firmware into the FRX433trxXL.
If you do this you cannot flash the correct firmware into it.
After some hardware instructions provided by RFXCOM I could reset the device and could flash the correct firmware using my Windows laptop.

Thanks for the great support Bert!

schoe024
Posts: 13
Joined: Wednesday 10 June 2015 16:19
Target OS: Raspberry Pi
Domoticz version: beta
Location: Apeldoorn
Contact:

Re: RFXCOM cannot be used? stays in boot load mode? [Solved]

Post by schoe024 » Wednesday 28 November 2018 14:03

can you share the instructions from rfxcom?

b_weijenberg
Posts: 704
Joined: Friday 12 July 2013 18:13
Target OS: -
Domoticz version:
Location: Netherlands
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Re: RFXCOM cannot be used? stays in boot load mode? [Solved]

Post by b_weijenberg » Wednesday 28 November 2018 14:41

See chapter 19 in the RFXtrx User Guide how to recover from a wrong or interrupted firmware flash.
RFXtrx433, RFXtrx433E, RFXtrx433XL

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