ThermoSmart error login

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albamatti
Posts: 14
Joined: Sunday 17 January 2016 22:47
Target OS: NAS (Synology & others)
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ThermoSmart error login

Post by albamatti » Tuesday 28 February 2017 23:10

Since two days I'm having problems with my ThermoSmart Thermostat. frequently errors appear in the log due to login failure.
Neither my login nor password have been changed. I can sent commands to ThermoSmart but sometimes iT does't respond at all.
Could iT be due to an automaticly firmware upgrade of ThermoSmart? Because also Siri responds with other answers when I change the temperature through Siri.
I tried to remove the hardware and add it again. The problems persists.
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Last edited by albamatti on Tuesday 28 February 2017 23:10, edited 1 time in total.

Bikey
Posts: 411
Joined: Sunday 22 February 2015 13:19
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Domoticz version: 3.xxx
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Re: ThermoSmart error login

Post by Bikey » Wednesday 01 March 2017 11:41

I have the same issue, but that started a bit longer ago.
The username/password are correct because it also does work for a couple of hours. But then something seems to go wrong in the communication. It could also be an error on the ThermoSmart server.

HSR3
Posts: 5
Joined: Tuesday 23 February 2016 22:56
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Domoticz version: v3.5877
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Re: ThermoSmart error login

Post by HSR3 » Tuesday 21 March 2017 1:29

For last few month I experienced the same issue, mostly after a view hours connection was restored. But now I have no connection since 16th March. The same for my Netatmo sensors. I have checked the username and password: they are correct. Deleting the hardware and adding it again doesn't help to solve the problem. Does anyone know how to fix this?
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HSR3
Posts: 5
Joined: Tuesday 23 February 2016 22:56
Target OS: Raspberry Pi
Domoticz version: v3.5877
Location: NL
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Re: ThermoSmart error login

Post by HSR3 » Sunday 26 March 2017 7:56

I finally have Thermosmart and Netatmo running again, but needed to install Domoticz from scratch. I had to do this anyway, because it crashed once again. This happens a lot by the way!

ubfssF
Posts: 43
Joined: Monday 02 November 2015 15:12
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Domoticz version: 2.2364
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Re: ThermoSmart error login

Post by ubfssF » Monday 08 May 2017 19:31

As far as I can see every morning at 01:35 the login-errors starts. At 01:39 it works again. So, not a real problem?

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