Testers wanted!

On various Hardware and OS systems: pi / windows / routers / nas, etc
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chimit
Posts: 256
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Target OS: Raspberry Pi
Domoticz version: master
Location: Rotterdam, the Netherlands
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Re: Testers wanted!

Postby chimit » Tuesday 13 December 2016 18:18

Rolfie wrote:Hi,

Recently I installed Domoticz (D) and also created the MyDomoticz (MD) account. But the dashboard from my D is not showing up in MD. I do have an API key that shows up in my settings. I'm running the beta channel (fully updated) and my log entry just displays:

Code: Select all

PROXY: Authenticate result: success.
I do have a different error in my log that I think started when I switched from stable to beta, but not sure if thats related:

Code: Select all

Error: PluginSystem: Failed load 'libpython3.5.so', Python probably not installed on system.


Already tried clearing my cache and refreshing my browser. Do you might have an idea what the issue could be? Thanks.

Rolf


In case you created more than one account, the api key might be different from the one that you use to log in.

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Westcott
Posts: 495
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Target OS: Raspberry Pi
Domoticz version: Beta
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Re: Testers wanted!

Postby Westcott » Tuesday 13 December 2016 18:33

That error has been reported separately by several people.
It's nothing to worry about, apparently.
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mirasp
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Target OS: Raspberry Pi
Domoticz version: 3.5877
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Re: Testers wanted!

Postby mirasp » Tuesday 13 December 2016 19:25

Hi, recently I don't see anything
2016-12-13 18-12-55.jpg
2016-12-13 18-12-55.jpg (21.25 KiB) Viewed 922 times

the same after update do v.3.5877
Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative) in logs every time after domoticz reboot
API key in place, MyDomoticz enable and Apps Allowed disabled in settings
browser cache cleared
thanks in advance for help

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chimit
Posts: 256
Joined: Saturday 18 April 2015 18:55
Target OS: Raspberry Pi
Domoticz version: master
Location: Rotterdam, the Netherlands
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Re: Testers wanted!

Postby chimit » Tuesday 13 December 2016 20:22

mirasp wrote:Hi, recently I don't see anything
2016-12-13 18-12-55.jpg
the same after update do v.3.5877
Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative) in logs every time after domoticz reboot
API key in place, MyDomoticz enable and Apps Allowed disabled in settings
browser cache cleared
thanks in advance for help


If you get that message in your logs, then probably you are using the latest stable version of Domoticz.
In order to use MyDomoticz you need to switch to beta channel updates.
Or just be patient for the new stable release.

mirasp
Posts: 7
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Re: Testers wanted!

Postby mirasp » Tuesday 13 December 2016 20:44

Ok, thanks

Rolfie
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Re: Testers wanted!

Postby Rolfie » Tuesday 13 December 2016 23:27

chimit wrote:
Rolfie wrote:Hi,

Recently I installed Domoticz (D) and also created the MyDomoticz (MD) account. But the dashboard from my D is not showing up in MD. I do have an API key that shows up in my settings. I'm running the beta channel (fully updated) and my log entry just displays:

Code: Select all

PROXY: Authenticate result: success.
I do have a different error in my log that I think started when I switched from stable to beta, but not sure if thats related:

Code: Select all

Error: PluginSystem: Failed load 'libpython3.5.so', Python probably not installed on system.


Already tried clearing my cache and refreshing my browser. Do you might have an idea what the issue could be? Thanks.

Rolf


In case you created more than one account, the api key might be different from the one that you use to log in.


I'm just using one account.

User avatar
chimit
Posts: 256
Joined: Saturday 18 April 2015 18:55
Target OS: Raspberry Pi
Domoticz version: master
Location: Rotterdam, the Netherlands
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Re: Testers wanted!

Postby chimit » Wednesday 14 December 2016 9:48

Rolfie wrote:
chimit wrote:
Rolfie wrote:Hi,

Recently I installed Domoticz (D) and also created the MyDomoticz (MD) account. But the dashboard from my D is not showing up in MD. I do have an API key that shows up in my settings. I'm running the beta channel (fully updated) and my log entry just displays:

Code: Select all

PROXY: Authenticate result: success.
I do have a different error in my log that I think started when I switched from stable to beta, but not sure if thats related:

Code: Select all

Error: PluginSystem: Failed load 'libpython3.5.so', Python probably not installed on system.


Already tried clearing my cache and refreshing my browser. Do you might have an idea what the issue could be? Thanks.

Rolf


In case you created more than one account, the api key might be different from the one that you use to log in.


I'm just using one account.


If you PM me that account, I'll have a look for you.

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chimit
Posts: 256
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Target OS: Raspberry Pi
Domoticz version: master
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Re: Testers wanted!

Postby chimit » Wednesday 14 December 2016 13:50

Thanks @Rolfie for reporting that the dashboard has issues with the some Firefox and Edge browsers.
We will look into the issue.

bbos
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Re: Testers wanted!

Postby bbos » Thursday 29 December 2016 21:12

Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?

User avatar
chimit
Posts: 256
Joined: Saturday 18 April 2015 18:55
Target OS: Raspberry Pi
Domoticz version: master
Location: Rotterdam, the Netherlands
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Re: Testers wanted!

Postby chimit » Thursday 29 December 2016 21:16

bbos wrote:Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?


In the settings of the Domoticz icon in your dashboard, check if the proper IP address of your Domoticz connection is listed.
When in doubt, just make it empty.
Possibly it can also be an ipv6 address.

== Rene

bbos
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Re: Testers wanted!

Postby bbos » Thursday 29 December 2016 22:08

chimit wrote:
bbos wrote:Hi,

Mydomoticz has stopped working 2 days ago (after working for a couple of weeks).
After logging I can see that my instance is red.

The only thing which changed on my setup is that my rooters are now cascaded (iso 2 rooters with each a hdcp server).


This is what I see in the log:
2016-12-29 19:47:36.493 Proxymanager started.
2016-12-29 19:47:51.673 PROXY: Authenticate result: IP not whitelisted.
2016-12-29 19:48:51.695 Error: PROXY: timeout occurred, reconnecting


after trying some things I am seeing:
2016-12-29 19:59:51.208 Error: PROXY: Error resolving domoproxy.domoticz.com: Host not found (authoritative)


any tips how I could solve this problem?


In the settings of the Domoticz icon in your dashboard, check if the proper IP address of your Domoticz connection is listed.
When in doubt, just make it empty.
Possibly it can also be an ipv6 address.

== Rene



This fixed the problem! thank you very much!

desertdog
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Re: Testers wanted!

Postby desertdog » Monday 16 January 2017 19:13

" the settings of the Domoticz icon in your dashboard,"

where would that be. I can't find anywhere where i can change an ip address

User avatar
chimit
Posts: 256
Joined: Saturday 18 April 2015 18:55
Target OS: Raspberry Pi
Domoticz version: master
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Re: Testers wanted!

Postby chimit » Monday 16 January 2017 20:45

If you click on the name "My Domoticz" (by default) you will get the settings screen.

tontze
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Re: Testers wanted!

Postby tontze » Monday 23 January 2017 12:09

I just made MD account, it just wont work :) API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?
-----------------------------------------
Rpi 3 / Razberry 2
RFLink 433mhz
Mi Light

User avatar
chimit
Posts: 256
Joined: Saturday 18 April 2015 18:55
Target OS: Raspberry Pi
Domoticz version: master
Location: Rotterdam, the Netherlands
Contact:

Re: Testers wanted!

Postby chimit » Monday 23 January 2017 12:31

tontze wrote:I just made MD account, it just wont work :) API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?


You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?

tontze
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Re: Testers wanted!

Postby tontze » Monday 23 January 2017 12:35

chimit wrote:
tontze wrote:I just made MD account, it just wont work :) API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?


You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?


I'm using Chrome.
-----------------------------------------
Rpi 3 / Razberry 2
RFLink 433mhz
Mi Light

tontze
Posts: 150
Joined: Thursday 12 January 2017 16:30
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Re: Testers wanted!

Postby tontze » Monday 23 January 2017 12:42

tontze wrote:
chimit wrote:
tontze wrote:I just made MD account, it just wont work :) API key is i its place and enabled from settings. Nothing appears, in wiki it says to look possible errors in logs, what logs and where ?


You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?


I'm using Chrome.


2017-01-23 12:07:01.630 Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative)

This kind of error found from log
-----------------------------------------
Rpi 3 / Razberry 2
RFLink 433mhz
Mi Light

tontze
Posts: 150
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Contact:

Re: Testers wanted!

Postby tontze » Monday 23 January 2017 12:54

tontze wrote:
tontze wrote:
chimit wrote:
You can access the Domoticz logs from the settings menu in Domoticz.
What browser are you using?


I'm using Chrome.


2017-01-23 12:07:01.630 Error: PROXY: StartThread(): Exception: resolve: Host not found (authoritative)

This kind of error found from log


Yeah, thought i was in beta channel, but i wasnt .. Sry for the trouble ...
-----------------------------------------
Rpi 3 / Razberry 2
RFLink 433mhz
Mi Light

BluesBro
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Re: Testers wanted!

Postby BluesBro » Thursday 26 January 2017 0:21

Is there a way to include user:password on the my.domoticz path for instant log in?
EXAMPLE:
https://my.domoticz.com/my/user:passwor ... /Dashboard

tontze
Posts: 150
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Re: Testers wanted!

Postby tontze » Thursday 26 January 2017 22:04

mydomo is down ?

Code: Select all

2017-01-26 21:57:45.758 Error: PROXY: timeout occurred, reconnecting
2017-01-26 21:57:45.759 Error: PROXY: Connect failed, reconnecting: Network is unreachable
-----------------------------------------
Rpi 3 / Razberry 2
RFLink 433mhz
Mi Light


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